Privacy Notice

Privacy Statement

The following data protection declaration provides you with information on the data we process about you in connection with the use of our website and the functions that can be accessed using it. 

First, you will receive a brief overview of data processing when you call up our website (A. Brief Overview – Data Protection at Encavis AG). The detailed version as well as information on the special functions of the website can be found at B. Detailed Data Protection Information.

A. Brief summary – Data protection on the Encavis AG website

1. What data are processed when the website is called up?
When you call up our website your web browser sends various sets of data (e.g., time, browser) to our server. These are stored in log files. This also includes your IP address as personal data but we are unable to draw any direct conclusions about your person from this.    

2. Are cookies used on the website?
Yes. An overview of cookies, including their purpose, can be found in the "Cookies" section.

3. Do we use analytics or advertising tools on our website?

Yes, our website uses Matomo. This is an open-source Internet analysis tool. Matomos “Tracking-Cookies” are used to analyse and improve the functioning of our website. These cookies only collect pseudonymous, not user-specific information. For example, these cookies can be used to trace time of visit to the site, how often visitors view a page, which pages they view most frequently, how long they stay on which page, which pages led the visitor to our site and whether they receive error messages. In addition, the visitor's country of origin, browser and operating system are tracked. The information collected by these cookies cannot be used to identify individual users. This data is anonymised immediately after collection.
The information generated by this cookie about your use of our website (including the anonymised IP address) is stored on the server of our service provider, NetFederation GmbH, Sürther Hauptstrasse 180b, 50999 Cologne, Germany. The anonymised IP address is stored separately from other data we collect. We will delete this data within five years. If you choose to set the "no tracking" option in your web browser or on your mobile device, we will not track your visit to our website.
We use tracking cookies from Matomo based on our legitimate interest in providing you with an optimised and functional website. This does not conflict with your overriding interests or fundamental rights and freedoms (Art. 6, Para. 1, lit f, GDPR).
Here you have the option of objecting to the collection and analysis of various statistical information about your visit to the site. If a tick is set, your usage statistics are collected and analysed. If you uncheck the box, usage statistics for your visit will no longer be collected. It should be noted that a unique cookie is set to enable revocation.

How cookies can be managed:

It is your decision whether you want to allow the use of cookies. You can activate or deactivate the use of cookies for our website at any time by making the appropriate settings in your browser. You can also delete cookies that have already been set up at any time. If you decide not to use cookies, this may impair the functioning of our website.

If you fully consent to the use of the above-mentioned cookies, this decision will be stored until you revoke your consent to the use of cookies. In addition, we will ask you for your consent again after one year.

If you fully refuse the use of cookies, we will ask you for your consent again after one month.

If you make specific decisions for or against certain types of cookies within the framework of the cookie settings, this will be stored for a period of 12 months and we will then ask you again for your consent.

You must adjust the settings of your web browser or mobile device in order to reject the use of cookies.

If you delete cookies, you may be asked to confirm certain dialogues again. Please note that your cookie settings always refer to the Internet browser you are using. This means that if you want to access our website with a different internet browser, you will have to adjust these settings again.

You can also revoke your consent to the use of cookies at any time in the cookie settings.

4. Do we share your data to third parties?

We do share your data with unauthorised third parties. However, we use functions of external service providers within the scope of our website (e.g., for the application option). Please note, though, that we have entered into the relevant data protection agreements for these cases and have ensured by means of technical and organisational measures that these service providers provide the required data security measures to protect your data from loss and unauthorised access at all times.

We also share some information with our group companies, where we have also entered into the relevant contracts and regulated the respective responsibilities and processing purposes. Details can be found in the data protection information below.     

5. Who can you contact with questions?
If you have any questions on the subject of data protection, please contact


B. Detailed Data Protection Information

I. General Information on Data Protection at Encavis AG

1. Scopeof validity

The data protection declaration includes information within the meaning of Art. 13 and 14 of GDPR on the processing of data in the context of the use and access of our website "". Insofar as we link to the pages of third parties, we have neither influence nor control over the linked content and the data protection provisions there. We recommend that you check the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties there.

For reasons of better ease of reading, we refrain from the differentiated use of various linguistic forms. All personal designations apply equally to all genders male/female/diverse.

2. Responsible person and data protection officer

Encavis AG (Encavis), Grosse Elbstrasse 59, 22767 Hamburg, is responsible for data protection on this website. You can reach us by phone at: +49 40 3785 620 or by email at:

Encavis AG, Encavis Asset Management AG, Encavis GmbH and Encavis Technical Services GmbH/Stern Energy GmbH constitute a group of companies within the meaning of Art. 4 no. 19 GDPR. A data protection officer has been appointed for the group of companies, who can be easily reached from each branch office as follows, email: Tel.: +49 5691 8900 501

II. Data Processing when our Website is called up

1.Creation of so-called logfiles / server logs

1.1 Subject matter and purpose of data processing

Encavis collects so-called access data when the website is called up and stores this data in a log file. This access data also includes the IP address. In addition, the name of the website you accessed, the file accessed, the date and time of access, the volume of data transferred and notification of successful access, the browser type and version, the operating system, the so-called referrer URL (the page previously visited) and the requesting provider are stored by us in the log file. No direct conclusions can be drawn about your person from this data, however. We collect the log file data, including the IP address, in order to ensure a smooth connection to the website and the convenient use of our website by the users. The log file also serves to evaluate the system security and stability and is used for administrative purposes (Art. 6 para. 1 f GDPR).

1.2 Recipients and processors of data

We do not share the above data with third parties. Our website is operated or hosted by the following service provider, who does not store any personal data in the server logs. The IP address of the visitors to the website are immediately anonymised (Example IP: 95.113.X.X):

ProviderPurpose of data processingProvider details & data protection
NetFederation GmbHHosting and backupData protection declaration of NetFederation GmbH

1.3 Duration of data storage

The log files and/or server logs are deleted automatically 14 days after collection. The provision of the aforementioned personal data is neither legally nor contractually required. However, without the data, the service and functionality of our website may not be guaranteed, or individual services may not be available or may be limited.

2. Cookies

2.1 Subject matter and purpose of data processing

Cookies are small text files that are stored in the Internet browser or by the user's Internet browser. When a user accesses a website, a cookie may be stored on the user's system (laptop, tablet, smartphone or PC). This cookie contains a characteristic sequence of characters that enables the browser to be uniquely identified when the website is called up again. The cookies have different functions. Only so-called technical/essential cookies are used on our website, which are absolutely necessary to enable the basic functions of the website. The use of these cookies is based on Art. 6 para. 1 lit. f GDPR. The following cookies are used on the website: Please refer to the section "Cookie settings" in the lower half of this page for this information.

III. Use of the Contact Form

1. Subject matter and purpose of data processing

We use contact functions on our website to exchange information with our customers and interested parties and to answer enquiries - Art. 6 para. 1 lit. f GDPR. We process the enquiries and information sent to us in this context (contact data and your query) solely for the purpose of processing your enquiry and contacting you. If you are already a customer or contractual partner, the data processing is based on Art. 6 para. 1 lit. b GDPR.

2. Duration of data storage

The data will be automatically deleted as soon as your enquiry has been fully processed and/or answered, but no later than three months after your enquiry has been answered. If you are a customer, we store this data at the longest for the duration of the contractual business relationship with you, unless it is not necessary for the contractual and business relationship. The right to request deletion before the expiry of this period remains unaffected, naturally.

IV. Data Protection Information for our Social Networks

Encavis maintains a presence on several online platforms and social networks in order to interact with potential or existing customers, to exchange information with interested parties and users, or to promote products and services. This includes the following providers:

PlatformProviderDetails on data protection
TwitterTwitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA; to opt out:,
LinkedInLinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland,
XingXING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland

We maintain our presence in joint responsibility (under data protection law) with the providers. Data that you directly share or publish via the online platforms and networks (e.g., via comment and chat functions) is processed by us as the responsible party in order to interact with you or to exchange information with you. As part of this interaction, we may also receive statistical data from the platform operators on the use of our "channels and fan pages". This includes, for example, information about interactions, likes, comments or summarised information and statistics (e.g., IP address; origin of followers) that help us to learn about the interactions with our page. The legal basis for data processing in our area of responsibility is Art. 6 para. 1 p. 1 lit. f GDPR.

However, the aforementioned providers also process data under their own responsibility. We have no influence on data that is processed by the provider under its own responsibility in accordance with its own terms of use and data protection conditions. We point out that when calling up the aforementioned providers, further data (e.g., your usage and "surfing behaviour") may be collected and possibly transmitted to the provider. Please also note that in the event of interaction via the aforementioned media, data may also be processed outside the area of the European Union. Furthermore, the users' data is usually processed for market research and advertising purposes. For example, usage profiles can be created from the usage behaviour and resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside the platforms that are assumed to correspond to the interests of the users. You can find more detailed information on this in the data protection information of the respective providers. If we have personal data from you in connection with the use of the online platforms and networks, please address your concerns to us. Should you wish to assert any further rights against a specific provider, please contact the respective provider.

C. Data Processing when using our Applicant Portal

Interested parties can submit their application to us online on the application portal. We will only process the data collected in this way to assess professional suitability and to contact the applicants. If you give us your consent, we will store your data in our applicant pool and contact you to fill other positions if necessary. For further information on the scope of data processing, please refer to the data protection information provided in the applicant area. 

D. Data Processing when using our Whistleblowing Portal

Whistleblowing allows you to anonymously report signs of legal violations. For further information on the scope of data processing, please refer to the data protection information shown in the whistle-blower area. 

E. Your rights

  1. You have the right to request confirmation from us at any time as to whether we are processing your personal data and the right to information about this personal data. In addition, you have the right to correction, deletion and restriction of data processing, as well as the right to object to the processing of personal data at any time, or to revoke consent to data processing at any time, or to request the transfer of data.
  2. All requests for information, information enquiries, revocations or objections to data processing should be sent by email to or to our data protection officer. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.

F. Notes on the Special Right to Object

You have the right to object at any time on grounds relating to your particular situation to the processing of personal data pertaining to you, which is carried out, inter alia, on the basis of Article 6(1)(e) or (f) of the GDPR, in accordance with Article 21 of the GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing is for the purpose of asserting, exercising or defending legal claims.

If you wish to exercise your right to object, simply send an email to


As of August 11, 2021